Hello -

I'm fairly new to CB but am having questions or challenges with refunds. When I create a refund for a RMA, it wants to refund the order at the current listed price not at the price that the order was charged at. Any way to change that setting?

An example is if someone pays $1.00 for a widget a month ago and we change our price to $0.75. When they are within the return perimeters and we go to make a refund, it wants to refund them only $0.75 rather than the $1.00 they paid.

How do I adjust the setting to automatically set the system up to refund at the dollar value the invoice with the RMA was charged at?

Thanks,
Austin

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