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Hi Nyssen, Please create a support ticket for this. Thank you!
Hi Gerald, thanks for the reply. But as i said in my original post, this only happens if a customer is not registered, customers whom have registered, their order details are sent to Google Analytics.
I don't think this is a configuration issue, i suspect that it is a bug.
Please make sure to configure the ff. App Config:
1. GoogleAnalytics.TrackingCode = "UA-XXXXXXXX-X"
2. GoogleAnalytics.ConversionTracking = "true"
You may also install the ff. chrome extension to debug/verify the google analytics conversion tracking:
Please see sample conversion tracking of anonymous checkout: www.dropbox.com/s/h5flsa0g541zc5o/CB_Goo..._Conversion.png?dl=0
Hope this helps!
Thanks Gary, I can see that we are currently on v19.0, i will test out v19.2 hopefully it will resolve the issue
Thanks Gary, We have placed a ticket in your support system but we currently have 5 open with your support team, one dating back to March this year, with no replies on any of them. just the typical "will flagged this ticket again for follow up"
I was directed here regarding another ticket, as it was suggested that this is a good place to get the developers attention.
There are two options for prices with kits. One is to get it from the kit, the other from the customer. Note that we did make improvements to kits (and bundles) in 19.2 - some of which you an see here...
Keep in mind that the forum is not tech support. Its really hard to give feedback as there are literally dozens of ways to setup the tax schemes. Best bet is to reach out to support and they can do a screen share session with you to understand your setup...
Hi, i am trying to add the summary text to a xmlpackage but i can't find the function to access it.
Looking over your documentation here
I can see that i need to use "DisplayEntityPageHeaderDescription" to retrieve the description that was entered in the category->web option->description section of the application. But what is the corresponding function needed to access category->web option->summary?
Hi, I have noticed that If someone checks out without registering as a customer, their order details are not sent to Google Analytics.
Could there be a configuration that i am missing?
Hi, The add/subtract pricing on kit items is not displaying the correct amount. I have noticed that the kit total price is calculated from the price setup on the kit product page, and the add/subtract amount is calculated from the actual product price, not the price set on the kit item.
This renders the option for using kit options useless for us, as it causes confusion for our customers.
Hi, We have been trying to set up some product with promotional pricing but it seems that the tax (GST) isn't calculating correctly on the checkout page.
see attached screenshot with promotional pricing and no promotional pricing.
the Tax (GST) rate should be 10%
(Dropbox links, as it seems i cannot add attachments)
Has anyone tried to re-index their database and if so, were there any improvements in terms of how the CB app performs when loading forms, etc...
Reason why we're asking is that some of our DEVs tried to check the fragmentation level of the most commonly used tables and they were more than 90% fragmented, so was trying to check if re-indexing has already been performed by some of you here and if it would be a recommended practice to take
Has anyone here tried to re-index their CB database? our inhouse DEVs had a fragmentation check and some commonly used tables are over 90%...Hi all,
Has anyone here tried to re-index their CB database? our inhouse DEVs had a fragmentation check and some commonly used tables are over 90% fragmented so they were thinking if re-indexing would help..
Would appreciate any response
Cheers, Show more