Get Connected!

Come and join our community. Expand your network and get to know new people!

Clelland Anderson is friends with Jim Brandt

David Nelson shared a video in group. 1 month ago

Connected Business SDK Role Customizations

David Nelson shared a video in group. 1 month ago

Connected Business SDK Database Customizations

David Nelson shared a video in group. 1 month ago

Connected Business SDK Create New Project

Gerald Acuna replied to the topic 'Not all orders sent to Google Analytics' in the forum. 1 month ago

Hi Nyssen, Please create a support ticket for this. Thank you!

Read More...

Loic replied to the topic 'Not all orders sent to Google Analytics' in the forum. 1 month ago

Hi Gerald, thanks for the reply. But as i said in my original post, this only happens if a customer is not registered, customers whom have registered, their order details are sent to Google Analytics.

I don't think this is a configuration issue, i suspect that it is a bug.

Read More...

Gerald Acuna replied to the topic 'Not all orders sent to Google Analytics' in the forum. 1 month ago

Hi,

Please make sure to configure the ff. App Config:
1. GoogleAnalytics.TrackingCode = "UA-XXXXXXXX-X"
2. GoogleAnalytics.ConversionTracking = "true"

You may also install the ff. chrome extension to debug/verify the google analytics conversion tracking:
chrome.google.com/webstore/detail/google...amephohjechhna?hl=en

Please see sample conversion tracking of anonymous checkout: www.dropbox.com/s/h5flsa0g541zc5o/CB_Goo..._Conversion.png?dl=0

Hope this helps!

Thanks,
Gerald

Read More...

Loic replied to the topic 'Kit Pricing Incorrect' in the forum. 1 month ago

Thanks Gary, I can see that we are currently on v19.0, i will test out v19.2 hopefully it will resolve the issue :)

Read More...

Loic replied to the topic 'Incorrect TAX displayed on promotional products' in the forum. 1 month ago

Thanks Gary, We have placed a ticket in your support system but we currently have 5 open with your support team, one dating back to March this year, with no replies on any of them. just the typical "will flagged this ticket again for follow up"

I was directed here regarding another ticket, as it was suggested that this is a good place to get the developers attention.

Read More...

Gary Harrison replied to the topic 'Kit Pricing Incorrect' in the forum. 1 month ago

There are two options for prices with kits. One is to get it from the kit, the other from the customer. Note that we did make improvements to kits (and bundles) in 19.2 - some of which you an see here...

cbdemo.connectedbusiness.com/Staging/ST_...7-annabelle-kit.aspx

Read More...

Gary Harrison replied to the topic 'Incorrect TAX displayed on promotional products' in the forum. 1 month ago

Hi Nyssen,

Keep in mind that the forum is not tech support. Its really hard to give feedback as there are literally dozens of ways to setup the tax schemes. Best bet is to reach out to support and they can do a screen share session with you to understand your setup...

Read More...

Loic created a new topic ' Summary text in XMLPackage' in the forum. 1 month ago

Hi, i am trying to add the summary text to a xmlpackage but i can't find the function to access it.

Looking over your documentation here
mycb.university/community/documentation/...-base-code-functions

I can see that i need to use "DisplayEntityPageHeaderDescription" to retrieve the description that was entered in the category->web option->description section of the application. But what is the corresponding function needed to access category->web option->summary?

Thank you.

Read More...

Loic created a new topic ' Not all orders sent to Google Analytics' in the forum. 1 month ago

Hi, I have noticed that If someone checks out without registering as a customer, their order details are not sent to Google Analytics.

Could there be a configuration that i am missing?

Read More...

Loic created a new topic ' Kit Pricing Incorrect' in the forum. 1 month ago

Hi, The add/subtract pricing on kit items is not displaying the correct amount. I have noticed that the kit total price is calculated from the price setup on the kit product page, and the add/subtract amount is calculated from the actual product price, not the price set on the kit item.

This renders the option for using kit options useless for us, as it causes confusion for our customers.

Read More...

Loic created a new topic ' Incorrect TAX displayed on promotional products' in the forum. 1 month ago

Hi, We have been trying to set up some product with promotional pricing but it seems that the tax (GST) isn't calculating correctly on the checkout page.

see attached screenshot with promotional pricing and no promotional pricing.

the Tax (GST) rate should be 10%

(Dropbox links, as it seems i cannot add attachments)
www.dropbox.com/s/y4598gu6myosi6x/NoPromo(Correct%20TAX).png
www.dropbox.com/s/gfp5cq77ic0uac1/WithPr...Incorrect%20TAX).png

Read More...

Gabriel created a new topic ' ReIndexing Database' in the forum. 2 months ago

Hi all,

Has anyone tried to re-index their database and if so, were there any improvements in terms of how the CB app performs when loading forms, etc...

Reason why we're asking is that some of our DEVs tried to check the fragmentation level of the most commonly used tables and they were more than 90% fragmented, so was trying to check if re-indexing has already been performed by some of you here and if it would be a recommended practice to take

Thanks,

Read More...

Hi all,

Has anyone here tried to re-index their CB database? our inhouse DEVs had a fragmentation check and some commonly used tables are over 90%...
Show more

Gary Harrison shared a video in group. 2 months ago

Version 19.2 Introduction Webinar

Robert Stefan has liked Robert Stefan's Profile 3 months ago
Register

Remember Me

Videos

View all videos

Events

Sorry, we currently have no events.
View All Events