Also, make sure to click on the refresh button if the versions are not showing up. Check attachment.

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What is the exact version of your connected business? and just to confirm you are using the community or express edition right? Let me know so I can troubleshoot it. Thank you

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I just check the license we use in our demo databases and it was not expired. Can you try to login again to the database and give us a screenshot here? also, on the login screen there is an option to configure the database connection, send us a screenshot as well. Thank you

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Great! I'm glad it works and let us know if you need further assistance.

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Hi,

Are you installing CB19.1 Express Edition in Windows Server? Please try the steps in the KB link below:

my.connectedbusiness.com/index.php?rp=/k...-191-Installers.html

Also, you may try downloading CB in Internet Explerer but first goto Internet Options|Security| and add " downloads.connectedbusiness.com " in the trusted sites and download again the Intaller and try to install. The problem might be cause by security permission in your PC since we installed this Edition multiple times w/out any problem. Let me know the results. Thank you

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Hi,

We apologize for the late reply, you may assign the debt chaser in the customer form|Credits/Receivables and click on the Options tab to see the "Debt Chaser" field. See screenshot link www.screencast.com/t/wypquagX

Thank you and hope that helps,

Nolly

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Hi Mike,

We replied to your ticket, you may check the link below related to modifying tokens.

Tokens
www.connectedbusiness.com/t-tokens.aspx

Connected Business eCommerce CMS v19
www.connectedbusiness.com/t-ecommercecms.aspx

Hope that helps,

Nolly Chio

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