(Free) Welcome to the Connected Business implementation and setup course! In this course we will walk you through the various steps you need to take in order to configure your copy of Connected Business for your company. This course is made up of 11 Lessons. This course is not designed to substitute an experienced implementation professional and we highly recommend that you work with one of our partners through this process to guide you to success. You can start the course by clicking the video screenshot on the first course on the right (in the course list).
Connected Business is a...
This course is divided into the following lessons: (1) Customer Detail Form, (2) Process Sales Orders, (3) Creating Invoices, (4) Shipping Orders, (5) Entering Payments, (6) Processing Returns and Refunds, (7) Manage Customer Credit, (8) Working with Gift Cards and Gift Certificates, and (9) Manage a Loyalty Program . Each lesson has four parts: 1) learning objectives, 2) general discussion, 3) multiple task demonstrations, and 4) review questions.
This course shows the Solution Provider where to access support materials, how to get support, and where within Connected Business to market their products and services.
The Sales and Customer Service Course is designed to help the Connected Business user manage Leads, Prospects, and Customers. The processes taught support sales, customer service, and customer collections.
Certificate ID: 162 Course name: Solution Provider Sales Program Completion Date: 2019-02-12 Site name: Connected Business Community Site URL: https://mycb.university/ Teacher:
Certificate ID: 170 Course name: Presentation/Demonstration Completion Date: 2019-02-14 Site name: Connected Business Community Site URL: https://mycb.university/ Teacher:
Certificate ID: 142 Course name: Supporting Customers Completion Date: 2019-01-02 Site name: Connected Business Community Site URL: https://mycb.university/ Teacher:
Certificate ID: 159 Course name: Sales and Customer Service Completion Date: 2019-01-16 Site name: Connected Business Community Site URL: https://mycb.university/ Teacher:
Certificate ID: 160 Course name: Managing Your Shopping Cart from the Back Office Completion Date: 2019-01-28 Site name: Connected Business Community Site URL: https://mycb.university/ Teacher:
Certificate ID: 148 Course name: Manage Your Inventory Completion Date: 2019-01-06 Site name: Connected Business Community Site URL: https://mycb.university/ Teacher:
Certificate ID: 143 Course name: Skin Design Completion Date: 2019-01-01 Site name: Connected Business Community Site URL: https://mycb.university/ Teacher:
Certificate ID: 157 Course name: Manage Your Suppliers Completion Date: 2019-01-08 Site name: Connected Business Community Site URL: https://mycb.university/ Teacher:
Certificate ID: 161 Course name: Managing Your Finances Completion Date: 2019-02-01 Site name: Connected Business Community Site URL: https://mycb.university/ Teacher:
Connected Business Community
Let's Connect
