Targeted Websites With Connected Business

Targeted Websites With Connected Business

eCommerce Skin Design Webinar

eCommerce Skin Design Webinar

Gary Harrison replied to the topic 'Receiving Inventory' in the forum. 1 year ago

Hi David,

We have began adding the ability to void "saved" GRN's. This should be available in early May. Thank you for the great suggestion!  

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Gary Harrison replied to the topic 'Receiving Inventory' in the forum. 1 year ago

Hi David,

There are numerous reasons why we cannot just delete a GRN.

A lot of things happen when you post a GRN such as…

1) Post the inventory stock table that these products are now available for sale and what unconfirmed costs to use.
2) Convert any pending “reservations” into allocations

We also have to consider actions that can take place immediately after posting such as…

1) The items on the GRN may have been invoiced and the unconfirmed costs used. This is especially tricky with FIFO / LIFO costing is used. If we delete the GRN costing will be off.
2) There is a highly likelihood that deleting a GRN would cause an item to be in the negative numbers. This would be a big issue for companies that have this configuration option turned on.
3) The received quantities may have new sales that have been allocated. 
4) The items could be part of an assembly and the received quantities used as part of a new build.
5) The item might have had serial / lot numbers – and all the downline processes from there.

We simply just can’t allow a user to “void” at anytime as all of these types of transactions would be affected causing a lot of issues.

We wish that we could add a “void” button here, but there are too many other issues this would cause for the end user. What we did do in version 19 is add the ability to “save” a GRN so users can implement a workflow to first save – then return to it when they are sure they want to post.  See video of that here…

vimeo.com/408224129

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Hi Najeeb,

1) Unfortunately the date format is determined by the date format of the server. This is due to sql collation. Our cloud uses the SQL collation of SQL_Latin1_General_CP1_CI_AS.
docs.microsoft.com/en-us/sql/relational-...ver-level-collations

2) You can set this under system manager->setup->country

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Gary Harrison replied to the topic 'Receiving Inventory' in the forum. 1 year ago

Hi,
Since the GRN is posting the “unconfirmed cost” which could be used as the costs in transactions (and then posted to your financials), we can’t simply “delete” the transactions as that would go against generally accepted accounting principles (GAAP). Best bet it void. Also, note that you can use inventory adjustments to zero out any mistakes that were made. Just be careful to use the same exact item cost...

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Gary Harrison is friends with Sandeep

Gary Harrison replied to the topic 'Kit Pricing Incorrect' in the forum. 2 years ago

There are two options for prices with kits. One is to get it from the kit, the other from the customer. Note that we did make improvements to kits (and bundles) in 19.2 - some of which you an see here...

cbdemo.connectedbusiness.com/Staging/ST_...7-annabelle-kit.aspx

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Hi Nyssen,

Keep in mind that the forum is not tech support. Its really hard to give feedback as there are literally dozens of ways to setup the tax schemes. Best bet is to reach out to support and they can do a screen share session with you to understand your setup...

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Version 19.2 Introduction Webinar

Gary Harrison replied to the topic 'new installation license' in the forum. 2 years ago

Hi, which version is it?

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Mike Usher and 14 others have joined the group Connected Business UK / Ireland 2 years ago

Hi Alison,

The CB cart works really well. We have many companies taking thousands of orders a day on it. Your cart has customization to the pricing / checkout / etc. It seems those customization have some bugs in it. Unfortunately, this is not something we can help with. My suggestion would be to go back to the developer. I believe that you are using Matt and I will ask him to reach out to you.

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