The Item Update menu contains options to import price list from Supplier(s).
Creating the Import File
To use the Product Updates Wizard, you will need to create an excel file from your existing system data to serve as your import source. You may export the information from your existing system. The format that the data needs to be presented in is described in an Excel spreadsheet called the “import template”. To know more about the columns in the import templates, download the file structure and notes below.
- From the Inventory Module > Item > Item Update Wizard.The Product Update Wizard will be displayed.
- On the Product Update Wizard, click on the button labeled Generate Template to create an excel file.
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The system will generate an excel file containing your current price list.
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Save the file into your own system. To change the prices for your products, you can edit the excel file and upload it into the Price Update Wizard. Consult the subtopic Manage Product Updates to learn more about this process.
Notes:
- About the Import Template
You may download the ready-to-use import template from the table above. Or you can refer to the import template generated from the Product Update Wizard.
You may use the import template spreadsheet from the Product Update Wizard as the import source itself and all you need to do is remove the notes therein and fill in the columns. You may refer to the File Structure and Notes spreadsheet for these notes. Note that the column positions need not be the same, only the labels for the column header. Each column need not be present in the import source file.
- About the File Structure and Notes spreadsheets
The File Structure spreadsheet provides information on the column type, data sources and notes for each column in the Product Update template. In the table above, double click on the link for the file structure and note for the import template. The following are the representation of the data that needs to be presented in the import file.
- Type - type of data to enter
- Character
- Numeric
- Date
- Size - no. of characters to accommodate
- Usually up to 30 characters by default
- Will report if the value exceeds the recommended size
- Optional - field may be skipped
- Required - field shoul.d not be left empty
- Lookup - data entered should be in the list of options e.g. item category, department or manufacturer specified in the import template must be setup prior to properly importing the import file
- Priority 1 - Where will it go to get the data first (usually in the column of the import source file)
- Priority 2 – If the field was blank then the system would look for defaults
- Priority 3 and 4 - same as Priority 2
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Manage Product Updates
The Product Update allows you to import a file containing new and existing items. If new items, the wizard will create a new inventory item data. For existing items already in the database, the wizard will update all changes including the Last Cost, Pricing Cost and all price levels for the items. In cases that the cost or prices cannot be updated for the item, the Price Update History will be updated with exception information.
- From the Inventory Module > Item > Item Update Wizard. The Product Update Wizard will be displayed.
- Click Next to continue. Click the
icon under the Source File column to locate the import file. File Type will be automatically detected based on the source file.

If the file is still to be created you may click the Create Blank Template or Generate Template button to display the template you can use for creating the price list. To learn how to create your import file, see Creating the Import File for more details.
- Select the following options: (a) Assign Multiple Category Code, (b) Import by Supplier, (c) Import by Website, and/or (d) Discontinue Items.
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Product Update Wizard Settings and Descriptions
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Field
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Condition
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Description
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Assign Multiple Category Code
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If Checked
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- If any of the category codes do not exist in the database, these codes will be automatically created and set the Default category as the parent category.
- All categories will be assigned to the corresponding item, setting the 1st category under the Default Category list and the rest will be added under the Additional Category list.
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If Unchecked
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- If any of the category codes do not exist in the database, these codes will be automatically created setting the category code prior to it as its parent category.
- Only the last category (in this case, Category03) will be assigned to the corresponding item.
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Import by Supplier
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If Checked
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- Select a supplier from the Supplier dropdown list.
- Items that are not yet in your database but included in the import file will be created and listed under the Supplier > Products tab > Supplier Part Codes and Supplier Special/Promotional Pricing tabs.
- The selected supplier will be listed under the Items > Costing tab > Suppliersection > Part Code and Promotional Pricing tabs.
- Items included in the import file but already existing in the database, the system will just update the items based on the import file. Status will remain as it is.
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If Unchecked
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- The system will just update the items based on the import file. Status will remain as it is.
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Import by Website
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If Checked
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- Items included in the import file will be updated or added on the selected website.
- The Show on Web option (under the Item > Web Option tab > Settings tab) will be enabled on the selected website for the items included in the import file. On the other hand, items included in the import file will not be shown on the other websites (if multiple websites are maintained).
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If Unchecked
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- The system will create and/or update the items and mark Show On Web in all websites depending on the setup in the Item Class Templates
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Discontinue Items
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If Checked
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- All items in the import file with stock quantity equal to Zero (0) will be marked as Discontinued. These items will then be listed under Inventory > Find > Items > Discontinued dashboard. Otherwise, items will be marked as Phase Out and will be listed under the Phase Out dashboard.
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If Unchecked
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- The system will just update the items based on the import file. Status will remain as it is.
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- Click Start Update to start the update process.

- Once done, click Next to continue. The Update Log tab will automatically be displayed.
- The Product Update Wizard will prompt you when updating is finished. Click the Finish button to close the form.
Review Product Update History
The Product Update History dashboard is consists of three (3) tabs, namely: Open Exceptions, Resolved Exceptions and Successful Updates.
To view the history of all updates and exceptions:
- Go to the Inventory module then click the Item Update History under the Item drop down list. The Product Update History search screen will be displayed.
- Click the Open Exceptions tab to view the list of items with price update exceptions information.
Open Exceptions tab lists the items that were excluded in the product update process. These items should be manually updated.
- Click the Resolved Exceptions tab to view the list of items with resolved price update exceptions information.
- Click the Successful Updates tab to view the list of items that were successfully updated.
Resolve Item with Price Update Exception
- On the Open Exceptions tab, select the items to be resolved by checking the corresponding checkbox(es).
- Click OK.
- A message “Are you sure want to resolve the following inventory item price update conflicts?” will be displayed. Click Yes to confirm.
- Items will then be listed under the Resolved Exceptions tab.
Resolving the exception(s) means that items will be updated. The list in the Open Exceptions tab only shows the log of the items that were excluded in the product update process.
