Use eShopCONNECTED with Amazon

An eShopCONNECTOR is available for eShopCONNECTED to provide an interface to the Amazon shopping site via the Amazon Merchant Web Services (MWS) interface.

In order to use eShopCONNECTED with Amazon, you need to register for Merchant Web Services with Amazon and authorize eShopCONNECTED to access your Amazon Seller Account.  To use Amazon MWS, you must have an Amazon MWS-eligible seller account and you must register for Amazon MWS in one of the following sites:

When you sign up to use Amazon MWS, you need to select the related options depending on which Amazon site you are registering on. 

For the UK and US sites, select the  'I want to use an application to access my Amazon seller account with MWS' option and enter our Developer Account Identifier (for UK : 3794-7460-2011, for US : 2069-7890-7290). 

For all other Amazon sites, select the ‘I want to access my own Amazon seller account with MWS’ option. 

The final page of the Amazon MWS registration process shows your MWS Merchant ID and MWS Marketplace ID which you need to enter in the eShopCONNECTED config settings for the Amazon eShopCONNECTOR.  If you are registering for an Amazon site other than the US or UK, you also need to enter the AWS Access Key ID and Secret Key in the OwnAccessKeyID and OwnSecretAccessKey eShopCONNECTED config settings.  Make sure you keep a record of the various Account Identifiers and Credentials as displayed as Amazon does NOT email them to you.

Make sure you keep a record of the various Account Identifiers and Credentials as displayed as Amazon does NOT email them to you.

You will also need your Amazon Seller Merchant Token which normally remains unchanged when you register for Amazon MWS.

SET UP SCHEDULED ORDER REPORTS IN YOUR AMAZON SELLER CENTRAL ACCOUNT

1. Go to Orders and select Order Reports.
   
   
2. In the Scheduled Order Report Settings section, review your current settings.
   
   
3. If you dont have any currently received scheduled reports, it will be indicated in this section.
4. To schedule a report or change your current settings, click the Edit button.
   
   
5. On the Schedule Order Reports page, review your current schedule or create a new schedule.  As Amazon normally holds each new order for 90 minutes before it is released to your account, we suggest you choose‘every hour’ unless your order rate is very high in which case you may wish to choose ‘every 15 minutes’.
   

   If you choose Daily, select the time of day from the drop-down list.

6. Click the Submit button.
   
   
7. Unless you are already receiving Order Reports in XML format, you need to contact Amazon Seller Central Support to request your scheduled order reports be switched to XML format.

USE eShopCONNECTED WITH AMAZON

1. You need to activate and configure the Amazon eShopCONNECTOR. See Amazon eShopCONNECTOR for details.
2. Once you have activated the Amazon eShopCONNECTOR and edited / saved the config settings, the eShopCONNECTED Amazon function requires minimal user intervention.
3. The eShopCONNECTED Windows Service will poll the Amazon Seller Central interface every 15 minutes and any orders received will automatically be imported into Connected Business.
   
   
4. When orders are completed in Connected Business, the eShopCONNECTED Windows Service will automatically update Amazon with the shipment details including any Tracking Numbers from the Connected Business Shipping module.
   
   
5. Details of any errors will be sent to the nominated email address entered in the config settings.