Supporting Customers

  • Number of students: 40
  • Teacher: Jim Brandt
  • Released: 01/31/2018
  • Level: Beginner
  • Duration:
Certificate:

Finish all lessons and pass final exam

Take This Course
This course is FREE for students of the following courses:
Managing Your Shopping Cart from the Back Office, Manage Your Shopping Cart from Web Admin, Manage Your Inventory, Skin Design, Manage Your Suppliers, Managing Your Finances, Website Setup
Are you a student of any of these courses?
Not a student?

Table of Contents

Viewed
Level
Overview
Lesson 1 - Customer Detail Form
Lesson 2 - Process Sales Orders
Lesson 3 - Creating Invoices
Lesson 4 - Shipping Orders
Lesson 5 Enter Payments
Lesson 6 - Process Customer Refunds and Returns
Lesson 7 - Manage Customer Credit
Lesson 8 - Gift Card/Certificate and Loyalty Points
Supporting Customers Final Exam

Description

This course is divided into the following lessons:  (1) Customer Detail Form, (2) Process Sales Orders, (3) Creating Invoices, (4) Shipping Orders, (5) Entering Payments, (6) Processing Returns and Refunds, (7) Manage Customer Credit, (8) Working with Gift Cards and Gift Certificates, and (9) Manage a Loyalty Program . Each lesson has four parts:  1) learning objectives, 2) general discussion, 3) multiple task demonstrations, and 4) review questions. 

Price

Plan Name Price
1 Year: $ 1,299.00

Teacher

Quiz Status
Viewed
Duration
Level
Overview
Lesson 1 - Customer Detail Form
Lesson 2 - Process Sales Orders
Lesson 3 - Creating Invoices
Lesson 4 - Shipping Orders
Lesson 5 Enter Payments
Lesson 6 - Process Customer Refunds and Returns
Lesson 7 - Manage Customer Credit
Lesson 8 - Gift Card/Certificate and Loyalty Points
Supporting Customers Final Exam
This course is FREE for students of the following courses:
Managing Your Shopping Cart from the Back Office, Manage Your Shopping Cart from Web Admin, Manage Your Inventory, Skin Design, Manage Your Suppliers, Managing Your Finances, Website Setup
Are you a student of any of these courses?
Not a student?