Mike Usher and 14 others have joined the group Connected Business UK / Ireland 5 years ago
ilyas replied to the topic 'CB Express installation error' in the forum. 6 years ago

Thanks David for your offer, I have now managed to resolve the issue.

Read More...

ilyas replied to the topic 'CB Express installation error' in the forum. 6 years ago

Thanks Nolly, This resolved the issue on the server. On Windows 10 workstation, I had to reset IE to get it working.

Read More...

ilyas created a new topic ' CB Express installation error' in the forum. 6 years ago

Hello,

I am trying to install CB Express edition but I get the following error during installation:

"Downloading of installation data from the web failed. Please make sure you are connected to the internet"

I have tried on various PCs but get this message everywhere. Any ideas?

Read More...

Clelland Anderson is friends with ilyas

ilyas created a new topic ' Multiple bills on a single GRN.' in the forum. 6 years ago

I have recently implemented a 10 user CB system but I didn't realise that CB doesn't allow multiple bills against a single GRN. This is a common practice in general and specifically with this client.

What can we do to facilitate this client as they are not happy with this situation.

I have another 40 user system I am working on which hasn't gone live yet but they will have the same issue.

Please advise urgently.

Read More...

Downloaded a copy from download section and it is now working.

Read More...

downloaded version 19 CB_19_0_1291124736_SERVER_CE
This one doesn't work either. It says downloading of installation data failed. See the attached image!

Attachments option on the forum doesn't work otherwise I would have uploaded the image.

Read More...

Thanks Paul for your comments. I didn't get an alert to your post.

I had tried what you suggested but in my case I get the following error during upgrade:

=======================================================
[7/18/2018 1:53:07 PM] Upgrade database 'ISSIDEMOUS(18)' started...
[7/18/2018 1:53:07 PM] Validating database license...
[7/18/2018 1:53:12 PM] Unable to upgrade 'ISSIDEMOUS(18)'.
The Application is Community Edition, We cannot allow to upgrade Standard Database!
Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. to upgrade database.
[7/18/2018 1:53:12 PM] Error checking database license.
Reason: Unable to upgrade 'ISSIDEMOUS(18)'.
The Application is Community Edition, We cannot allow to upgrade Standard Database!
Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. to upgrade database.

[7/18/2018 1:53:12 PM] Upgrading database 'ISSIDEMOUS(18)' failed
=======================================================

Read More...

Hi Ramil,

I tried everything, including downloading a fresh copy and installing it a brand new machine but no luck.

Read More...

I have installed CB on two different machines and on each PC I get an error when logging into PC. I have never seen this error.

When I try to login to DemoUS co, A popup message is displayed "An update of this version is now available. the system will perform the update and will restart." when you press OK (this is the only choice) it tries to run update tools but throws an error:
=====================
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.UriFormatException: Invalid URI: The URI is empty.
at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
at System.Uri..ctor(String uriString)
at ConnectedBusinessUpdaterTool.ConnectedBusinessPatchUpdater.DownloadClientProductEditionZipFile()
at ConnectedBusinessUpdaterTool.ConnectedBusinessPatchUpdater.ConnectedBusinessPatchUpdater_Shown(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnShown(EventArgs e)
========================

I have checked the DMC and checked DB versions etc and everything is in order. Any ideas!

Read More...

Gary Harrison is friends with ilyas